Shipping
Shipping Information
All our products are shipped to the United States, Canada, European Union, Asian, and Australia only, no delivery to other countries for now.
All of our products are shipped and delivered by Yanwen, Sunyou, UPS, DHL, FedEx and USPS.
All of our products support free shipping and overall delivery time is approximately 12-15 days.
- First, all orders are processed within 1-2 days after we receive your order confirmation.
- Then, after your order is processed, delivery time is approximately 11-13 days.
Shipping time:
- United States: 12-15 days
- Canada: 12-15 days
- European Union: 12-15 days
- Asian: 12-15 days
- Australia: 12-15 days
Free shipping on all orders, if you need to add a tracking number you will need to pay an additional US$7.99 (in the cart and on the checkout page).
If you require express delivery (approximate 7-days delivery), you will need to pay an additional $35 – $95 per item (depending on the nature of the item and the weight of the item). Also, some items are not available for express delivery, please see the product page, shopping cart page and checkout page for details.
To pack every single order, we use strong boxes with internal protection to guarantee safety through the shipping process.
If you receive an email via email confirming that a package was sent, whether you purchased a tracking number or not, this means that your order has been processed and shipped to the delivery facility. As soon as your order status changes from “Processing” to “In Transit”, it means that your package is in transit, so please be patient and wait for your package to arrive.
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 1 day of placing your order at contact@hairwigsmarket.com.
Disclaimer: These policies are verified for hairwigsmarket.com and able to be used against any claim. Please make sure to read these policies before placing your order.
Please note: that the days mentioned above are all “natural days”.
Do you provide tracking information?
Yes, when you purchase a tracking number when placing an order, you will receive an email once your order ships that contains your tracking information,
- For some destinations due to long distances tracking is not always available until the final leg of the journey.
- For some shipping companies, it can take 5-7 business days for the tracking information to update on our system.
- For logistical reasons, items in the same purchase will sometimes be sent in separate packages.
- For some shipments there may be a delay of several days between tracking updates. This is normal – it can take a number of days for a package to move between postal distribution centers whilst in transit to its destination.
What about customs?
We ship internationally, and whilst most of our customers report zero duties/taxes due, your purchase may be subject to a small import duty depending on your country. We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that a package will be shipped to you and you may get custom fees when it arrives to your country.
If you have any other questions, please contact us and we will do our best to help to help you out.